md

Next generation e-commerce/telehealth solution for startup

MDPROACTIVE is an online doctor consultation platform that aims to treat common minor ailments by Board Certified Physicians from the comfort of their home or office 24/7.

Challenge

Genix partnered with the client since the inception to provide end to end ecommerce solution in healthcare using telehealth technologies. The solution is to design the complete solution which includes maintaining the appoinments, patient record maintainance, online consultation, payment, patient subrcription, refunds and prescription transmitted to the pharmacy of their choice from their computer or smartphone.

Solution

GENIX committed to work on next generation healthcare platform and designed the highly optimal solution which can leverage MDPROACTIVE with the latest technologies in healthcare.

  • Patient can browse doctor profile and request for online consultation.
  • Enable patient to purchase different consultation package using credit card.
  • Patient can enroll in monthly or annually subscription with recurring billing.
  • Customer service agent can log activity, refund to patients, appeal charge back from the portal.
  • Patient can chat with customer service agent for any inquiry.
  • Doctor can consult with patient from their PC or mobile from anywhere, anytime.
  • Portal is integrated with pharmacies to deliver electronic prescription.
Latest posts by Genix (see all)